Wellness Clerk

LOS ANGELES, CA
Full Time
Mid Level

Wellness Clerk

Department: Wellness
Reports to: Wellness Manager

Summary

Assists customers with wellness product needs and keeps the department clean, organized, and well-stocked.

Responsibilities

  • Help customers locate and choose supplements and personal care items.
  • Restock shelves and ensure accurate labeling and rotation.
  • Maintain cleanliness and merchandising standards.
  • Support inventory counts and displays.
  • Refer complex questions to Wellness Manager.

Qualifications

  • Interest or background in health and wellness products.
  • Retail or customer service experience preferred.
  • Strong communication and listening skills.
  • Ability to lift 25 lbs and stand for extended periods.

Performance Expectations

  • Customer Service: No incidents of three stars or less in customer reviews.
  • Safety: Follow all safety policies and procedures.
  • Merchandising: Help the department achieve 95% or better in merchandising audits.
  • Profit: Help the store meet or beat profit budget.
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